Terms and Conditions

Welcome to https://shopevident.com. The shopevident.com website (the "Site") comprises various web pages operated by EVIDENT, Inc. ("EVIDENT"). Shopevident.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://shopevident.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. Shopevident.com is an e-commerce website.
 
Sale of criminal investigation products to law enforcement agencies, educational institutions, forensic consultants, instructors and trainers, medical facilities, military, other government agencies, and select commercial businesses.

Residential deliveries
Residential delivery is available only to law enforcement, government and military personnel working from home. Tax exempt certificate and ID required.

Minimum Orders

  • No Minimum Order Required for Approved Customers within the U.S. and Canada
  • Minimum Order of $100.00 for all Commercial Customers within the U.S. and Canada
  • Minimum Order of $1,000.00 for all customers outside of the U.S. and Canada

Minimum Shipping Costs
We charge a minimum shipping fee for all orders, depending on the customer type, location, and dimensions of order. These charges are non-negotiable.

  • Approved Customers: $18.00 minimum shipping fee
  • Commercial Deliveries: $25.00 minimum shipping fee, non-negotiable

Shipping and Handling
Above Listed Minimums Apply - EVIDENT ships to U.S., U.S. Territory and Canadian addresses and International locations upon approval.
All shipments inside the U.S. will be made by UPS, U.S. Mail, or freight carrier. Freight will be added and charged based on geographic location, total weight of the order, dimension, the number of boxes and the number of shipments.

Pricing
All prices are F.O.B. Union Hall, Virginia, U.S.A. or EVIDENT’s shipping point. All prices, charges, and products are subject to change without notice. All orders are subject to additional shipping and handling charges, including services charges.

Payment Terms
Terms of payment are NET 30 days from date of invoice to all federal, state, county, and municipal agencies. We accept verbal orders, purchase orders, and approved payment by Visa, MasterCard, and American Express at EVIDENT's discretion. Commercial Customers are required to provide pre-payment under conditions approved by Evident, Inc.

Prepayment
Prepayment in U.S. funds is required on all orders placed by Commercial Customers who do not have pre-approved credit lines. The prepayment must include shipping and handling charges or written authorization to forward materials, handling charges and shipping charges collect. All Commercial Customer orders must be submitted via email to EVIDENT, Inc.

International Orders
EVIDENT proudly ships to customers worldwide. International Orders are subject to approval. Products are not for Export without approval. Export license required when applicable.

Custom Orders
EVIDENT has clients of all sizes and we strive to understand the needs of every department, small and large. If you need us to customize a product or special order an item, please feel free to contact us. Custom product requests must be submitted in writing. Call 540-576-3512 or 800-576-7606 for initial custom product information and price quotes.

Satisfaction Guaranteed
EVIDENT guarantees customer satisfaction on all products. All products include a 1 year warranty. If you are not satisfied with your purchase, we may give you a choice of a credit, equal exchange, or refund. Please contact us for authorization prior to returning any items. An RMA# must be issued by EVIDENT, Inc. prior to any returns. Returns and refunds are not available for any Commercial Customers.

Returns and Exchanges
Returns and exchanges will not be accepted unless authorized by EVIDENT in advance with an RMA#. Products returned unused may be subject to a restocking fee of 25% of the original invoice price. An RMA# from EVIDENT is required for a return. Special ordered products are not returnable under any conditions. Shipping and handling charges on returned goods must be prepaid. Returns and refunds are not available for any Tier 2 Customers.

Pricing Changes
Prices, charges, images, specifications, and descriptions are subject to change without notice from EVIDENT. While every precaution has been taken in the preparation of this website and catalogs, EVIDENT assumes no responsibility for errors and omissions on this website or within our printed catalogs.

Quotes
Upon written request, we will provide price quotes on products in our catalog, along with special order items not shown in our catalog.

Privacy
Your use of https://shopevident.com is subject to EVIDENT's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
 
Electronic Communications
Visiting https://shopevident.com or sending emails to EVIDENT constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
 
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that EVIDENT is not responsible for third party access to your account that results from theft or misappropriation of your account. EVIDENT and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
 
Children Under Thirteen
EVIDENT does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://shopevident.com only with permission of a parent or guardian.
 
Cancellation/Refund Policy
Refunds issued on per case basis.
 
Links to Third Party Sites/Third Party Services
https://shopevident.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of EVIDENT and EVIDENT is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. EVIDENT is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EVIDENT of the site or any association with its operators.
 
Certain services made available via https://shopevident.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://shopevident.com domain, you hereby acknowledge and consent that EVIDENT may share such information and data with any third party with whom EVIDENT has a contractual relationship to provide the requested product, service or functionality on behalf of https://shopevident.com users and customers.
 
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://shopevident.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to EVIDENT that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
 
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of EVIDENT or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
 
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. EVIDENT content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of EVIDENT and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of EVIDENT or our licensors except as expressly authorized by these Terms.
 
International Users
The Service is controlled, operated and administered by EVIDENT from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the EVIDENT Content accessed through https://shopevident.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
 
Indemnification
You agree to indemnify, defend and hold harmless EVIDENT, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. EVIDENT reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with EVIDENT in asserting any available defenses.
 
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
 
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and EVIDENT agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
 
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EVIDENT, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
 
EVIDENT, INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. EVIDENT, INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EVIDENT, INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EVIDENT, INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
 
Termination/Access Restriction
EVIDENT reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Virginia and you hereby consent to the exclusive jurisdiction and venue of courts in Virginia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
 
You agree that no joint venture, partnership, employment, or agency relationship exists between you and EVIDENT as a result of this agreement or use of the Site. EVIDENT's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of EVIDENT's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by EVIDENT with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
 
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and EVIDENT with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and EVIDENT with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
 
Changes to Terms
EVIDENT reserves the right, in its sole discretion, to change the Terms under which https://shopevident.com is offered. The most current version of the Terms will supersede all previous versions. EVIDENT encourages you to periodically review the Terms to stay informed of our updates.
 
Contact Us
EVIDENT welcomes your questions or comments regarding the Terms and Conditions:
 
EVIDENT, Inc.
739 Brooks Mill Road
Union Hall, Virginia 24176-4025
 
Email Address: evident_support@shopevident.com
Telephone number: 540-576-3512
 
Effective as of December 26, 2021